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While we want to hear about each player’s bug, the best way to keep our work efficient is for you to send us informative, descriptive reports that will help us track down and squash these bugs!įor us to see exactly where the problem you are having is, and what to fix, we need to see your log files.
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If you have any other information you believe is pertinent to the bug report, feel free to include it.
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Operating System: Windows Vista, Mac OS X Mountain Lion.Username: What is your School of Dragons username?.When reporting a bug, please include the following information: Close all browser tabs except School of Dragons.To increase the quality of gameplay and/or reduce lag, please follow the following steps: Improve Gameplay Performance and Reduce LagĤ Easy Steps to Improve Gameplay Performance and Reduce Lag Streaming Music and/or Videos:To enhance and optimize your download speed and gameplay, we suggest that you do not stream music and/or videos while playing in School of Dragons.Close Other Programs:Since School of Dragons is a large game, closing other programs and browser windows will help speed up both the download process and gameplay.Internet Connection: Please check to make sure you have a strong internet connection before playing to ensure that you can quickly download the new files and features.To minimize any possible delays, please keep in mind the following: While every attempt is made to minimize both the file size and impact on players, we sometimes require new files be downloaded prior to playing which can cause a delay in getting into Berk and the School of Dragons. Often, we add new features and functionality that require new bundles of files to be downloaded for optimum performance and gameplay.

We are constantly updating and building in School of Dragons. Resolution: 1024x768 screen resolution (1920x1080 recommended).Storage: 2.0 GB available on hard drive for the game( 5.0+ GB available on hard drive recommended).Memory: 2GB available RAM (4+GB recommended).Video: 3D video card with 256 MB dedicated memory (NVIDIA or ATI with 1GB+ dedicated memory recommended).Processor: Intel Core 2 Duo Processor (or equivalent) 2.16 GHz (Intel Xenon or Core i5 2.4 GHz or faster recommended).

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Make sure you meet the following system requirements and have the latest drivers for your video card and sound card installed:
